Frequently Asked Questions
​​1. Who can use content from Content CPA?
Any​ business or individual with a subscription may use the materials written at Content CPA. We write specifically for accounting firms, CPA practices, financial service companies, and other accountants.
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2. Can I make changes to what you write?
Yes! While you can use our written exactly as provided; we also encourage customers to make small changes or adjustments based on your voice or preferences. Once you pay for a subscription, you have full rights to change the content as you see fit.​
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3. Can I change the branding, images or add a logo?
Yes, we strongly encourage our customers to add images, brand colors, logos, or other visual elements to our written content.
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4. How can I use the content I download from Content CPA?
You can use our content to create newsletters from your firm to your clients. Many of our customers use our content as a starting point for "authored content" that comes directly from senior leadership or partners within your organization. You can also use portions of this in brochures, on your website, in social media posts, or in any other marketing materials.
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5. What happens if my credit card is declined?
It is your responsibility to keep a current card on file at all times. We understand that cards occasionally need o to be updated or replaced. We will reach out to you if the card on file is declined at any time. If your card is no longer active you are still responsible for paying for services and Content CPA may engage the services of a collection agency if we are unable to contact you and remedy the situation in a timely manner.
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6. How do I update my credit card?
Log into your account. Click "My Account". Go do "Subscription". Below your subscription overview, click "Update My Payment Method."
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7. Can I pay with a check rather than a credit card?
Unfortunately, no. At this time, Content CPA is only able to accept payment via Credit Card.
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8. When will my card be charged?
​Depending on the subscription you initially select, the card on file will be changed annually on the day you initially subscribed or monthly on the day of the month you originally placed your order.
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9. How do I cancel my subscription?
​Subscriptions may be canceled at any time after the first three months. We do not issue refunds or pro-rate payments. To cancel your subscription, log into your account and click account details.
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10. Why do I need to wait three months to cancel my subscription?
The moment you create an account, you immediately have access to our on-demand library of content. This allows our partners to plan out content, an important feature for our in-house marketing partners. This minimum protects Content CPA from those would take advantage of our library by downloading content and then immediately canceling a subscription.
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11. How do I get started?
Go to Pricing & Plans and select either an annual subscription or a monthly subscription. During checkout, you will be guided through the process of setting up an account. You simply log-in and all content is available in your drop-down menu.
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12. Is there a way to download multiple articles as a PDF or Word document?
While this is a feature in development, at this time, you must copy/paste content from your online account.
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13. Do you offer any integrations with Constant Contact, HubSpot, MailChimp or other eblast or newsletter services?
At this time we do not offer any integrations with Constant Contact, HubSpot, MailChimp or other eblast and newsletter services. We are hoping to offer this as a premium service soon. We will send out an email to all customers at that time.
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14. Who do I contact if I need more help?
If you cannot find an answer to your question above, please feel free to reach out to us at info@contentcpa.com or complete the form on our Contact Us page. Someone will get back to you within one business day.
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